FAQs

For your convenience, our most common customer questions are answered right here.

Not finding what you want? Reach out directly through our Contact Us page.

Q: Can you tell me when I can expect my order to arrive?

A: We write all about estimated shipping times on our website under the point “International Shipping“. Carriers: Mainly we use as carrier the Deutsche Post, in your cart described as Economy Int, and FedEx in your cart described as FedEx.